NovaPulse — Every patient call, heard, sorted, acted on
A flood of voicemails. One calm inbox. NovaPulse is a live AI product built for US healthcare systems — already onboard with 130+ doctors. It catches every patient call, transcribes with clinical accuracy, and routes the urgent ones first across clinics and multi-specialty groups.
How it works
- Live in production across US healthcare practices
- 130+ doctors onboard and growing
- Clinical-grade transcription tuned for medical vocabulary
- Intent and urgency detection — refills, results, symptoms, billing
- Smart routing to the right queue with on-call escalation
- Closed-loop SMS follow-up so callbacks are not lost
- Integrations with Epic, Athena, eClinicalWorks and major EHRs